1. Listen more than you talk.
2. Ask appropriate questions (some things really are none of your business!) and listen to the answers.
3. Look people in the eye.
4. Don’t answer your cell-phone, or read or send text messages, in the middle of a face-to-face conversation.
5. Don’t brag or play one-up-man-ship.
6. Don’t unload your life’s details on people you hardly know.
7. Don’t talk about past relationships or past illnesses.
8. Avoid unnecessary detail.
9. Don’t criticize others.
10. Avoid conversations about politics, sex, religion, or the state of the nation with people whom you have just met.
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